Mac Microsoft Office Drop Down Menu Not Working

Mac Microsoft Office Drop Down Menu Not Working

When you use Office for Mac, you can take advantage of the universal access features of Mac OS X. VoiceOver is the built-in screen reader on Mac, iPad, and iPhone. You can hear most menu commands, options in dialog boxes, and other elements on your computer screen. They are not guaranteed to work with all buttons and surfaces. Open the app. Jan 26, 2019  Drop down menus not working in Office for Mac 2016, neither in Word or in Excel. Just recently got MS Office for Mac 2016 (version 15 it says in About.) but none of the pull-down menus actually work so (for example) I can't change the font color in Word or put borders around a cell in Excel.

Working

Mac Microsoft Office Drop Down Menu Not Working 2017

Macs are not perfect even though one’s productivity is much higher with one. When things go wrong – they can sometimes really go wrong.

Why

One customer had issues with a critical branding font that installs fine on everyone else’s Macbook but not theirs. I now know more about fonts that I ever wanted to know especially how Microsoft fonts fit into the Mac picture. I researched dozens of websites each adding a piece to the puzzle. Here we go …

  • There are 4 font stores on your Mac
    • user fonts stored in /Users/youraccount/Library/Fonts
    • computer wide (all accounts) fonts in /Library/Fonts
    • system fonts in /System/Library/Fonts (never ever touch these)
    • Microsoft Office fonts in /Library/Fonts/Microsoft (ahhh I see)
  • ONLY TTF fonts work for Office – or so MS claims
  • To install fonts for MS Office 2011 – don’t double click them – this installs them naturally in the user fonts
    • instead – start up Font Book (use the spotlight or magnifying glass to find it quick in the upper right of your Mac)
    • drag them from your Finder onto Computer (under the Collection section at the left of the Font Book app)
  • A reboot triggers the Mac Font store to sync with Office. Don’t forget to reboot before ripping your hair out
  • Adding fonts to the user fonts will never show up in Microsoft Office products
  • Don’t assume that because a font works in lets say Word, that it will appear in Excel – it might once the cache catches up
  • Microsoft font cache file can be delete so it will force a refresh – but it can be in 2 places – check both. Microsoft moved it for Office 2011 for Mac for some computers different than others
    • Lion? goto finder and hold the option key and …
    • click the menu Go->Library or type in a folder /Library by choosing the Go->Go to Folder option then navigate eventually to /Library/Preferences/Microsoft/Office 2011
      • not there? Microsoft moved them in later releases of Office 2011 to /Library/Application Support/Microsoft/Preferences/Office 2011 – even MS’ articles are incorrect!
      • also you might need to look in /Users/yourname/Library/Application Support/Microsoft/Preferences/Office 2011
    • when you re-start work or Excel you will now see a task completing to rebuild the cache files and if you observe the location above you will see new cache files
  • Here is a link to completely remove Office on a mac and is the final puzzle piece that allowed me to solve this riddle http://support.microsoft.com/kb/2398768

Many thanks to these sites:

Mac Microsoft Office Drop Down Menu Not Working Windows 10

I have been running MS Office 2011 for Home and Student on my MacBookPro (OS 10.6.8 ) without any problems. Now all of a sudden, for no apparent reason, it crashes when I start, Excel, Word, or PowerPoint. I have uninstalled the program and reinstalled it three times using the following instructions from this link as well as read threads with others having the same issue but I can't seem to fix it.. http://support.microsoft.com/kb/2398768
After each uninstall, I did a startup from my Install CD and ran Disk Repair and Repair Permissions before reinstalling MS Office. Permissions and Disk Repair stated everything was fine and no problems found.
When I click on Word or Excel, it crashes and below is the report that I got when I just now opened Excel and I get the same with Word. I've even tried holding down the shift key and starting up Excel or Word and it still crashes.
I am far from being computer savvy but can someone please tell me why I can't get MS Office to work and explain to me in user friendly terms how I can fix it? I would really appreciate it. Thank you beforehand.
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-02-03 19:16:54 -0500
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Version: 14.0.0.100825
Crashed Module Name: CoreFoundation
Crashed Module Version: 550.44
Crashed Module Offset: 0x000076a9
Blame Module Name: CoreFoundation
Blame Module Version: 550.44
Blame Module Offset: 0x000076a9
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0