- This was not occurring on my Outlook on a PC and only started with Outlook on the Mac. I’d checked all the time zones on the 3 devices and all is fine. I’ve spent hours tying to fix. I hope there is a solution as I’d like to use Outlook but if this continues I will be forced to goto Apple contacts and calendars.
- May 07, 2018 Method 1: Press and hold Option key when launching Outlook to rebuild the identity. Method 2: Press and hold Alt key (windows) and click the Outlook icon on on the Dock (If the icon not appears on dock, Go to /Applications/Microsoft Office 2011 folder and drag the outlook file to Dock). Microsoft database utility will appear.
Microsoft Tech Community. Outlook for Mac adds new authentication flow for Google IMAP in Insider Fast. Outlook for Mac now supports OAuth for authentication for Google Accounts configured via IMAP. This feature will start rolling out slowly to our Insider Fast users.
Summary
When you try to open a Word document on Mac document, Word stops opening. If you are faced with this issue and are willing to solve it, then follow the 3 solutions. If you have data loss problem after fixing the Word not opening issue, EaseUS Data Recovery Wizard for Mac can do you a favor.
On this page, we have collected three practical solutions that can help fix the 'Word Not Opening' error on Mac. And if you mistakenly removed a Word file on Mac, let reliable Mac file recovery software as recommended here for help. Check out how to fix the not opening Word file to accessible again:
| Workable Solutions | Step-by-step Troubleshooting |
|---|---|
| Fix 1. Repair Disk | Open Disk Utility > Select the primary hard disk on Mac and select 'First Aid' > Click 'Run'...Full steps |
| Fix 2. Remove Word Preference | Open 'Library' > Open 'Preferences' > Copy com.microsoft.Word.plist file to desktop...Full steps |
| Fix 3. Open and Repair Word | Start Word > Click 'Open' on the File menu > Click 'Repair' on the Open button...Full steps |
| Fix 4. Recover Lost Word | Run EaseUS Mac file recovery software > Scan mac drive > Restore lost Mac word file...Full steps |
'Word 2016 on my Mac won't open. It flashes immediately by double-clicking and then closes unexpectedly. I didn't do anything or any change. How to fix it if Microsoft Word won't open at all?'
In addition to this situation, most users are also faced with these errors:
- The application Microsoft Word quit unexpectedly
- Microsoft Word cannot be opened because of a problem. Check with the developer to make sure Microsoft Word works with this version of Mac OS X
As Microsoft Word is widely used among people, owning some basic Word troubleshooting is recognized as an essential skill. Today you're going to learn three tricks in solving Word not opening on Mac. The given workarounds are applicable to all Word editions such as 2003, 2007, 2010, 2013 2016.
1. Run Repair Disk Permissions
Step 1: On the 'Go' menu, click 'Utilities'. Start the Disk Utility program.
Step 2: Choose the primary hard disk drive for your computer. Then, click the 'First Aid' tab.
Step 3: Click 'Run' to repair the disk volume errors and permissions. When it finishes, click 'Done'.
2. Remove Word Preferences
Step 1: Open 'Library'. Usually, click 'GO' > 'Go to the folder', then type ~/Library
Step 2: Locate a file named as 'Preferences'.
Step 3: Find a file named as com.microsoft.Word.plist. Move the file to the desktop.
Start Word, and check whether the problem still occurs.
If the problem still occurs, exit Microsoft Word, and then restore the 'com.microsoft.word.prefs.plist' file to its original location. Then, go to Step 4.
If the problem seems to be resolved, you can move the file to the trash.
Note: If you do not locate the file, the program is using the default preferences.
Step 4: Exit all Microsoft Office for Mac programs. Then, Click the Word icon. On the left, click 'Preferences'.
Step 5: Click 'File Locations'.
Step 6: Select 'User templates'.
Step 7: Locate the file that is named Normal, and move the file to the desktop.
You can also find the file named as Normal through this way: 'Library' > 'Application Support' > 'Microsoft' > 'Office' > 'User Templates' > 'Normal'
Start Word, and check whether the problem still occurs. If the problem seems to be resolved, you can move the 'Normal' file to the trash.
3. Try to Open and Repair Word
Step 1: Start Word. On the File menu, click 'Open'.
Step 2: In the Open dialog box, select the file that you want to open. Click the down arrow on the Open button, click 'Open' > 'Repair'.
Recover Deleted and Missing Word on Mac
Do not worry if the 'Word not opening' issue causes data loss disaster, you can recover unsaved Word document on Mac from its Temporary folder and AutoRecovery save. While for a deleted Word document on Mac, the easiest way of recovery is using a third-party Mac data recovery software.
EaseUS Data Recovery Wizard for Mac also recovers Word document that is missing, deleted or lost due to formatting, virus infection and other misoperation, and the best part of using the software to recover Word is being able to preview the file entirety.
Step 1. Select the location where your important Word documents were lost and click Scan button.
Step 2. EaseUS Data Recovery Wizard for Mac will start immediately a quick scan as well as a deep scan on your selected disk volume. Meanwhile, the scanning results will be presented in the left pane.
Step 3. By Path and Type, you can quickly filter the Word files you've lost earlier. Select the target files and click Recover Now button to get them back at once.
Summary
If you are encountering 'Microsoft Outlook has stopped working' error on your Windows 10/8/7 computer due to unspecific reasons, you can use the useful solutions here to resolve this issue. Besides, you can try EaseUS data recovery software to recover deleted, lost, and corrupted .pst or.ost files.
| Workable Solutions | Step-by-step Troubleshooting |
|---|---|
| Fix 1. Remove Flawed Add-ins | Press Windows + R keys to active Run dialog. Type Outlook.exe /safe...Full steps |
| Fix 2. Use Event Viewer | Type Event Viewer, and press 'Enter'. Expand 'Windows Logs'...Full steps |
| Fix 3. Create a New Profile | Go to 'Control Panel > mail'. Click 'Show profile > Add'...Full steps |
| Fix 4. Repair MS Office Suite | Open 'Control Panel', there, choose 'Programs and Features'...Full steps |
| Fix 5. Repair Corrupt PST File | Press Windows + E to open File Explorer. Search for SCANPST in the Search bar...Full steps |
| Fix 6. Recover Outlook Emails | Choose the drive X: where your lost email files were saved, and click 'Scan'...Full steps |
Like other Office software, you are very likely to meet 'Microsoft Outlook has stopped working' error while opening or sending an email with Outlook 2007, 2010, 2013, or 2016.
Outlook stopped working may occur due to several reasons, like incompatible add-ins, DLL files problem, lost or corrupted PST file, and more. Whatever the cause is, as soon as you come across Outlook not responding error, you can try the methods demonstrated below.
How to Solve 'Microsoft Outlook has stopped working' Error
When Microsoft Outlook suddenly becomes gray and says 'Not Responding' or 'Microsoft Outlook has stopped working' error, you can use the following workarounds to fix the problem.
Way 1. Remove Flawed Add-ins in Safe Mode
Mac Microsoft Outlook Not Opening Time
1. Press Windows + R keys to active Run dialog. Type Outlook.exe /safe and hit Enter to access the safe mode.
2. Go to 'File' > 'Options' > 'Add-ins' > 'Go'.
3. In the pop-up window, remove all the third-party add-ins and remain the Microsoft add-ins you need.
Way 2. Use Event Viewer
You can use Event Viewer to diagnose the reasons for Outlook stopped working in event logs.
1. In the Windows Search Box, type Event Viewer, and press Enter.
2. Expand 'Windows Logs' in Event Viewer Windows, then choose 'Application'. Find out items named 'Outlook', 'Windows Error Reporting' or 'Application Error' in the Source line. Identify the reasons, locate the error file, and delete.
If you don't find any useful information here and the Outlook keeps not working, continue to take the following measures to resolve the issue.
Way 3. Create a New Outlook Profile
1. Go to 'Control Panel' > 'mail'.
2. In the new dialog, click 'Show profile' > 'Add' and type a profile name. Click 'OK' to move on.
3. Type the email account, and click 'Next'.
4. Now, set the newly created profile as the default email profile. Then, restart your outlook.
Way 4. Repair your MS Office Suite
This operation will check and repair any errors that might cause Microsoft Outlook has stopped working or responding issue.
1. Close all the running Office applications.
2. Open 'Control Panel', there, choose 'Programs and Features'.
3. Right-click on the Microsoft Office. Select 'Change' > 'Quick Repair' > 'Repair'. After the repair process ends, restart Outlook.
Mac Microsoft Outlook Not Opening
Way 5. Repair Corrupt PST File with SCANPST
1. Press Windows + E to open File Explorer. Search for SCANPST in the Search bar. When you find the program, double-click to open it.
2. In the Microsoft Outlook Inbox Repair Tool window, click 'Browse' to choose the .pst file to repair.
Mac Microsoft Outlook Not Opening In High Sierra
3. Click 'Repair' to fix the damaged .pst file. When the process completes, restart Outlook.
How to Recover Lost/Deleted Outlook Emails with Email Recovery Software
What should you do if the .pst files are lost or corrupted? Or how can you recover lost Outlook emails caused by the Outlook has stopped working problem? In this situation, resort to EaseUS data recovery program for help. This data recovery software enables you to scan your computer and restore the lost or corrupted .pst files. After the recovery, you can get back all contents, such as e-mails, attachments, contacts, calendars, tasks, notes, and journals, etc.
Microsoft Outlook 2007 Not Opening
Now, download this powerful email recovery tool to recover deleted emails and .pst/.ost files with ease.
Step 1. Choose the drive X: where your lost email files were saved, and click 'Scan'.
Mac Microsoft Outlook Not Opening Attachments
Step 2. The software will initiate a scanning process immediately. The larger the drive is, the longer time it takes. Wait patiently until the scan is complete. To quickly locate the email files, you can click 'Filter' -> 'Emails', or directly search a specified file extension, such as .pst, .ost, etc.
Step 3. In the filtered results, choose the desired email files and click 'Recover'.
Outlook Not Opening On Mac
Import PST/OST files into Outlook
To retrieve your email to Outlook, do as the following steps.
1. Start Outlook. Go to 'File' > 'Open & Export' > 'Import/Export' > 'Import from another program or file' > 'Open Outlook Data File'.
Mac Microsoft Outlook Search Not Working
2. In the navigation pane, drag and drop the emails, contacts, other folders from .pst file to your existing Outlook folders.
Mac Microsoft Outlook Not Opening 2017
Conclusion
If the Microsoft Outlook has stopped working, many business works may suspend, which will bring a lot of inconveniences, even economic loss. Although there are several manual ways you can take to solve the problem, they are complicated to a different degree. Therefore, if Outlook errors cause any data loss, you'd better use a professional data recovery application to help you out, like EaseUS Data Recovery Wizard recommended her.