Download and install or reinstall Office 365 or Office 2019 on a PC or Mac Office 2019 Office 2019 for Mac Office 2016 Office for business Office 365 Admin Office 365 for home Office 365 Small Business Office 365 Small Business Admin Office 365 for Mac Office.com More. Microsoft Office 2019 16.23 - Purchased, downloaded and installed Office 2019 yesterday. However, I could not get it to activate (final step to allow usage). Microsoft says there are bug(s) with this Mac version. They have attempted to install Office 2016, activate that, and to then proceed with an update to 2019.
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Note: This article applies only to Office 365 operated by 21Vianet in China.
Ready to install Office 2016 for Mac for Office 365? This article tells you how.
Requirements
To use Office for Mac 2016, you must have:
Mac OS X 10.10 or later
One of the following subscriptions:
Office 365 Enterprise E3
Office 365 Business
Office 365 Business Premium
Office 365 ProPlus
Office 365 ProPlus for Students
Office 365 ProPlus for Faculty
Office 365 Midsize Business
Office 365 Small Business Premium
Note: Office 2016 for Mac for Office 365 operated by 21Vianet is not offered through the Apple store.
Download and install Office 2016 for Mac
From your Mac, sign in to Office 365 operated by 21Vianet with your work or school account.
Go to Settings > Office 365 Settings > Software.
On the Software page, under Install Office 2016 for Mac, select Install to begin downloading the installer package.
Once the download has completed, open Finder, go to Downloads, and double-click Microsoft_Office_2016_Installer.pkg.
On the first installation screen, select Continue to begin the installation process.
Enter your Mac login password to complete the installation.
Microsoft 365 For Macbook Air
After Office 2016 for Mac is installed, Word 2016 for Mac opens so you can activate Office and confirm your subscription. You should only have to do this once.
Review the Word 2016 for Mac What's New screen, and then select Get started.
On the Sign in to Activate Office screen, select Sign In, and then enter your work or school account.
After you sign in, you may see an alert asking for permission to access the Microsoft identity stored in your keychain. Select Allow or Always Allow to continue.
On the next screen, choose an appearance for your Office installation, select Continue, and then select the Start Using Word button to open the app and complete the Office 2016 for Mac activation.
Microsoft 365 Is For Mac 2017
Need help?
Microsoft 365 For Macbook Air
If you can't complete the install after going through these steps, contact the 21Vianet support team.