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Dec 15, 2017 Now say you go there, and your document is still nowhere to be found. Microsoft Word on Mac computers include an Auto Recovery option. It is automatically turned on by default. What this does is save your opened word file every 10 minutes. You can also modify the app’s settings to have it auto save a document at a shorter or longer interval.
Note
Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
If you're looking for recent Word document recovery info, see:
- Recover your Office files (For versions through Office 2019)
For more on earlier versions of Word, see:
Resolution
To fix this problem, use the following methods in the order in which they're presented, as appropriate for your situation.
Method 1: Search for the original document
To do this, follow these steps, as appropriate for the version of Windows that you're running.
Windows 10 and Windows 7
- Select Start, type the document name in the Start Search box (.doc or .docx), and then press Enter. If the File list contains the document, double-click the document to open it in Word.
- If the File list does not contain the file, go to Method 2.
Method 2: Search for Word backup files
Word backup file names end with the .wbk extension. If the Always create backup copy option is selected, there may be a backup copy of the file.
Note
To locate this option:
- Word for Office 365, Word 2019, Word 2016, and Word 2013:Select File, then Options, and then Advanced. Scroll down to the Save section and select Always create backup copy.
- Word 2010:Select File, then Options. In the Save tab, select Always create backup copy.
To find the backup copy of the file, follow these steps:
- Locate the folder in which you last saved the missing file.
- Search for files that have the .wbk file name extension.
If there's no .wbk file in the original folder, search the computer for any .wbk files. To do this, follow these steps:
Windows 10 and Windows 7
- Select Start, type *.wbk in the Start Search box, and then press Enter.
- If the File list contains the backup file, repeat the steps in step 2 ('Search for files that have the .wbk file name extension') to open the file. If the File list does not contain the backup file, go to Method 3.
If you find any files that have the name 'Backup of' followed by the name of the missing file, use one of the following procedures, as appropriate for the version of Word that you're running.
Word for Office 365, Word 2019, Word 2016, and Word 2013
- On the File menu, select Open, and then Browse. (In some versions, select Computer and then Browse.)
- In the Files of type list (All Word Documents), select All Files.
- Select the backup file that you found, and then select Open.
Word 2010
- On the File menu, select Open.
- In the Files of type list (All Word documents), select All Files.
- Select the backup file that you found, and then select Open.
Method 3: Search for AutoRecover files
AutoRecover file names end with the .asd extension. By default, Word searches for AutoRecover files every time that it starts, and then it displays all that it finds in the Document Recovery task pane.
Use Word to automatically find the AutoRecover files. To do this, follow these steps:
Right-click the taskbar, and then select Task Manager.
On the Processes tab, select any instance of Winword.exe or Microsoft Word, and then select End Task or End Process. Repeat this step until you have exited all instances of Winword.exe and Word.
Close the Windows Task Manager dialog box, and then start Word.
If Word finds the AutoRecover file, the Document Recovery task pane opens on the left side of the screen, and the missing document is listed as 'document name [Original]' or as 'document name [Recovered].' If this occurs, double-click the file in the Document Recovery pane, select Save As on the File menu, and then save the document as a .docx file. Manually change the extension to .docx, if necessary, by right-clicking the file and selecting Rename.
If the Recovery pane does not open, manually search for AutoRecover files. To do this, use one of the following procedures, as appropriate for the version of Word that you're running.
Word for Office 365, Word 2019, Word 2016, and Word 2013
- On the File menu, select Open, and then Browse.
- If you don't see your document listed, select Recover Unsaved Documents.
Word 2010
- On the File menu, select Recent.
- If you don't see your document listed, select Recover Unsaved Documents.
If you can't locate an AutoRecover file in the location that is identified in the Folder name list, search your whole drive for any .asd files. To do this, follow these steps:
Windows 10 and Windows 7
- Select Start, type .asd in the Start Search box, and then press Enter.
- If the File list does not contain AutoRecover files, go to Method 4.
If you find any files that have the .asd extension, use one of the following procedures, as appropriate for the version of Word that you're running:
Word 2019, Word 2016, or Word 2013
- On the File menu, select Open, and then Browse. (In some versions, select **Computer **and then Browse.)
- In the Files of type list (All Word Documents), select All Files.
- Select the .asd file that you found, and then select Open.
Word 2010
- On the File menu, select Open.
- In the Files of type list (All Word Documents), select All Files.
- Select the .asd file that you found, and then select Open.
Note
If you find an AutoRecover file in the Recovery pane that does not open correctly, go to 'Method 6: How to troubleshoot damaged documents' for more information about how to open damaged files.
Method 4: Search for temporary files
Temporary file names end with the .tmp extension. To find these files, use one of the following procedure.
Windows 10 and Windows 7
- Select Start, type .tmp in the Start Search box, and then press Enter.
- On the Show only toolbar, select Other.
- Scroll through the files and search for files that match the last few dates and times that you edited the document. If you find the document that you're looking for, go to 'Method 6: How to troubleshoot damaged documents' for more information about how to recover information from the file.
Method 5: Search for '~' files
Some temporary file names start with the tilde (~) character. To find these files, follow these steps:
Windows 10 and Windows 7
Select Start, type ~ in the Start Search box.
Select See more results.
Scroll through the files, and look for any that may match the last few dates and times that you edited the document. If you find the document that you're looking for, go to 'Method 6: How to troubleshoot damaged documents' for more information about how to recover information from the file.
For information about how Word creates and uses temporary files, see Description of how Word creates temporary files.
Method 6: How to troubleshoot damaged documents
For information about how to troubleshoot damaged Word documents, see the following articles in the Microsoft Knowledge Base:
More information
You can lose a Word document in certain situations. For example, the document may be lost if an error occurs that forces Word to close, if you experience a power interruption while editing, or if you close the document without saving your changes.
Note
The whole document may be lost if you have not recently saved the document. If you have saved your document, you may lose only the changes that you made since the last save. Be aware that some lost documents may not be recoverable.
The AutoRecover feature in Word performs an emergency backup of open documents when an error occurs. Some errors can interfere with the AutoRecover functionality. The AutoRecover feature is not a substitute for saving your files.
We do not provide any utilities to recover deleted documents. However, some third-party utilities to recover deleted documents might be available on the Internet.
For more information about AutoRecover, see the following articles in the Microsoft Knowledge Base:
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Summary
In this article, you will learn 4 effective ways to recover unsaved, lost and deleted Word document on Mac with detailed steps: [1]recover with AutoRecovery; [2]Recover from Temp folder; [3]Recover from Recovered item in Trash; [4]recover with Word file recovery software.
Accidentally closed Word without saving on Mac? Do you know how to recover unsaved Word documents on Mac? According to the unique features of Microsoft Word for Mac, you may find the unsaved item in the AutoRecovery folder, Temporary folder or Recovered item in Trash. Besides, if you unintentionally lost, deleted or formatted your Word document, you can recover a Word document on Mac with EaseUS Word file recovery software.
Didn't Save My Microsoft Word Document Recovery Mac Pro
Workable Solutions | Step-by-step Troubleshooting |
---|---|
Recover Unsaved Word Document | #1. Recover from the AutoRecovery folder...Full steps |
Recover Deleted Word Document | #4. Recover with Word file recovery software...Full steps |
How to Recover Unsaved Word Document on Mac
Embedded with more useful features in certain collaborative situations than Pages, Microsoft Word becomes increasingly popular among Mac computers. Office 365 even allows users to create Word files on their Mac. On one hand, Microsoft Word offers standard DOC or DOCX file formats that are compatible in almost every OS platform; On the other hand, Word 2020, 2019, 2018...2011 is featured with auto-saving, which enables us to recover a Word document before we could hit Save.
Based on the features of Microsoft Word for Mac, there are three potential ways to recover your unsaved Word documents. These methods can also be applied to recover unsaved Excel files on your Mac.
#1. Recover Unsaved Word Docs on Mac with AutoRecovery
The Word for Mac includes an AutoRecovery option. It is turned on by default. The app will automatically save a copy of an open Word file every 10 minutes. If Word freezes while you're working on a document, or if the computer crashes, you can use the AutoRecovery copy to recover unsaved Word document with the changes or additions that you made in your last Word for Mac session.
Guide: How to recover an unsaved Word document
Unlike recovering unsaved Word document in Windows, the file recovery on Mac from the AutoRecovery folder is different.
Step 1. Open 'Finder' on your Mac, then head to 'Go' > 'Go to Folder'.
Step 2. Type: ~/Library/Containers/com.microsoft.Word/Data/Library/Preferences/AutoRecovery and click 'Go'.
Step 3. Open the AutoRecovery folder, locate all the files that start with the words 'AutoRecovery save of'. Select the one you want to recover, rename the file, then add the '.doc' filename extension.
Step 4. Double-click the file. The document now opens in Word for Mac.
Step 5. Click the File menu and select 'Save As'. Type a new name for the file into the Name field, select a folder for the file and click the 'Save' button.
#2. Recover Unsaved Word Documents on Mac from TMP Folder
The Word for Mac saves a copy of the unsaved document named as Word Work File in the Temporary folder. Your Mac also temporarily keep files in this folder. Though for many Mac users, it's not easy to find it.
Guide: How to recover an unsaved Word document on Mac
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Step 1. Go to 'Applications' > 'Utilities' and double-click 'Terminal'.
Step 2. In Terminal, enter open $TMPDIR and you will be directed to the TMP folder which is used to keep files temporarily.
Step 3. In the TMP folder, find and open the folder named 'TemporaryItems'. In it, right-click the desired unsaved Word files and 'Open with...' Microsoft Word.
Step 4. Save the Word file by clicking on 'File' > 'Save As' and save it to another location.
#3. Recover Unsaved Word Document on Mac from Recovered Item
The Word for Mac temporarily saves documents that the user has not yet saved themselves in a folder named 'Recovered items', located in the Trash. If there are no recovered files, this folder will not appear.
Guide: How to find unsaved Word files on Mac
Step 1. Open 'Trash' by clicking its icon on the dock.
Step 2. Look for a folder labeled 'Recovered items' and click into it to look for your unsaved Word file. If you cannot find it, try the next solution.
#4. Recover Deleted Word Document with Word Recovery Software
The aforementioned three ways are exclusively for saving the file you're currently working on but suddenly disappear before clicking the Save button. To be specific, the methods will only work for files that are in the process of being worked on when they disappeared. Hence, if you lost a Word doc that is already existed by deletion, disk formatting or losing its access, you need to turn to other ways to recover a Word document on Mac.
EaseUS Data Recovery Wizard for Mac is third-party specialized Mac data recovery software that can scour your hard drive, external hard drive, SD card, or USB flash drive to find all the lost data that vanishes without a trace on Mac OS X/macOS. It doesn't matter whether you emptied the trash bin or not, the deleted file will show up after you use the program to scan your selected drive.
For the first attempt, we strongly recommend you download its free version. It won't cost you a penny to search for your missing files. And since your problem is only for a few lost Word files, the 2GB recovery limit should be more than enough. The scan & recovery process is very simple, we’ll show you how it works.
Guide: How to recover a Word document on Mac
Step 1. Select the location where your important Word documents were lost and click Scan button.
Step 2. EaseUS Data Recovery Wizard for Mac will start immediately a quick scan as well as a deep scan on your selected disk volume. Meanwhile, the scanning results will be presented in the left pane.
Step 3. By Path and Type, you can quickly filter the Word files you've lost earlier. Select the target files and click Recover Now button to get them back at once.
How to Increase the Chance of Unsaved Word Data Recovery
After suffering from the fear of losing your Word documents, you must not want to experience this kind of situation again. Thus, it's necessary for you to know how to avoid losing your Word files. To avoid completely losing your files, you can:
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Tip 1. Save the Word Document Whenever You Create a New One
An ever unsaved Word document exists in the computer's RAM, not on the hard disk. Thus, the chances to save a Word Document that has never been saved before are slim. Knowing this should give you a hint that you should save the word document at least once whenever you create a new one.
Tip 2. Change the AutoSave Interval
After you save your Word document, the AutoSave feature will begin to work. To minimize the loss of the progress on the file you are working, you can change the frequency of AutoSave:
Step 1. Open Microsoft Word on your Mac.
Step 2. Go to 'Word' > 'Preferences' and click 'Save' under Output and Sharing.
Step 3. Check all the items under Save Options (Recommended) and change the interval of AutoSave, for example, from every 10 minutes to every 5 minutes.
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If you follow the two tips above, you will substantially decrease the risk of losing your Word documents. What if you carelessly deleted your important Word files on your Mac? No worry. Try the free method to retrieve permanently deleted Word documents with EaseUS Data Recovery Wizard for Mac.